Guide

How to shut off your water, gas, and electricity

When a pipe bursts, every minute spent searching is more water on the floor. Find these shutoffs on a calm day, make sure they turn, and show everyone you live with.

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On this page5 sections

Water leaking? Close the main water valve, then open a faucet on the lowest floor. Smell gas? Get everyone out first, without flipping any switches, and call the gas utility or 911 from outside.

1

The main water shutoff

It controls every drop coming into the house. For a burst pipe, a leaking water heater, or a toilet that won’t stop running, it’s the first thing to turn.

Where to look

Start where the water line enters the house: usually the basement, crawl space, or utility room wall that faces the street, often near the water heater or the water meter. In homes built on a slab it can be in the garage, a closet, or under the kitchen sink. In warm climates it’s often outside, on an exterior wall or in a small ground box near the foundation. Your home inspection report usually says where it is.

Gate valve or ball valve

A round wheel handle is a gate valve: turn it clockwise until it stops, which can take several turns. A lever handle is a ball valve: a quarter turn, and it’s off when the lever sits crosswise to the pipe. Old gate valves can seize or snap if you force them. If one won’t budge, use the street shutoff and have the valve replaced with a ball valve.

If the house valve fails, use the street shutoff

The utility’s shutoff is usually in a box near the street or sidewalk, often with the water meter. Opening it takes a meter key or curb key, and some utilities ask you to call them instead of turning it yourself. Find out which yours is before you need it.

On a well

Switch off the well pump at its breaker, then close the valve on the line just after the pressure tank.

After it’s off, drain the lines

Open a faucet on the lowest floor to let the water left in the pipes run out and take the pressure off the leak.

Exercise it once a year

Close and reopen the main valve once a year so it doesn’t seize. If it drips at the stem or won’t close all the way, have it replaced now, while it isn’t an emergency.
2

Fixture shutoffs

Most leaks don’t need the whole house shut down. Every toilet, sink, and water appliance should have its own valve, and each one should actually turn.

Sinks and toilets

Small oval handles on the supply lines under each sink and behind each toilet. Turn clockwise to close. If one won’t turn, or leaks once it does, replace it with a quarter-turn valve before the day you need it.

Washing machine

Two valves, hot and cold, on the wall behind the machine. Rubber supply hoses are a classic cause of flooded laundry rooms: replace them with braided stainless hoses, and replace those every five years.

Water heater

The cold-water line into the top of the tank has its own valve. Close it to stop feeding a leaking tank, then turn off the heater’s gas or power.How long does a water heater last?

Fridge and dishwasher

The fridge’s ice maker line usually has a small valve under the kitchen sink or behind the fridge. The dishwasher usually shares the hot-water valve under the sink.

Outdoor faucets

Each one usually has an indoor shutoff behind the wall it comes through. Close them before the first freeze.How to winterize a house
3

The gas shutoff

If you smell gas, leave first: get everyone out, don’t flip switches or light anything, and call the gas utility or 911 once you’re outside. The meter valve is for emergencies like a fire, or when the utility or fire department tells you to use it.

Where it is

On the gas pipe where it comes out of the ground, just before the meter. The valve is a small rectangular tab on the pipe.

How to turn it off

Use a 12- to 15-inch adjustable wrench or a gas shutoff wrench to turn the tab a quarter turn, so it sits crosswise to the pipe. Keep the wrench next to the meter, because nobody should have to search for it.

Don’t turn it back on yourself

Once the gas is off at the meter, the utility or a licensed technician turns it back on, checks for leaks, and relights the pilot lights.

Appliance valves

The stove, dryer, furnace, and water heater each have a gas valve on the line behind them. The handle points along the pipe when it’s on and crosswise when it’s off.

Propane

On a propane tank, close the service valve on top of the tank by turning it clockwise.
4

The main breaker

For electrical work, a sparking outlet, or water near wiring.

Where it is

The electrical panel is usually in the garage, basement, utility room, or a hallway closet. The main breaker is the large one at the top, labeled MAIN or with the panel’s rating, like 100 or 200. Some homes have their main disconnect outside next to the meter instead, and newer homes often have both.

How to turn it off

Flip the main breaker firmly to OFF, which cuts power to every circuit. To work on one circuit, switch off just its breaker, then confirm the power is actually off with a voltage tester before you touch anything.

Never reach for a panel from standing water

If the panel is in a flooded space, or you’d have to stand in water to reach it, stay out and call the electric utility to cut the power.

Label every breaker

An hour with a helper and an outlet tester is enough to map which breaker runs what. Write it on the panel door, because in an emergency nobody has time to guess.
5

Make a shutoff map

Do this once, on a calm day, and the worst ten minutes of homeownership get a lot shorter.

Photograph each shutoff

Take a photo of every valve and the panel, add a note on which way to turn it, and hang a tag on each valve. Keep the photos where everyone in the house can find them, including whoever house-sits.

Walk everyone through it

Show every adult in the house where each shutoff is and how it turns. The person at home when the pipe bursts might not be the person who found the valve.

Keep the tools with the valves

A flashlight by the water main, the wrench by the gas meter, and the meter key where the flashlight lives.
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Make the shutoffs findable by whoever is home.

adulting.app puts finding the shutoffs on every new homeowner’s first list. Save the photos to your household’s document vault, where everyone you live with can find them and they’re listed in the emergency binder for anyone who has to step in.

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